Experienced and Helpful Staff
We currently have seven full time staff members who each have experience in different areas of sewing, quilting, knitting or home decor as well as with sewing machines. There is always someone available to figure out that stubborn sewing question, help thread your machine or help with the colour selection for a quilt
Natasha takes a big load at the store with samples, club, classes and more. Her beginners quilting classes and quilt club are always popular; the ladies are always trying to get her to do the club once a week rather than once a month. Natasha also organizes our class lists, orders all the quilting cottons and many other jobs. Several years ago Natasha and Michelle started their own quilting pattern line; we are lucky to sell these patterns exclusively at The Cloth Castle. Recently Natasha has really taken to Machine Embroidery and has added many new classes for Machine Embroidery Enthusiasts. Did you know that Natasha has worked for me since 1993!
Pauline has a great skill with all sewing machines and does all the classes in the store for new sewing machine owners, Her bag classes are a huge hit too! Pauline's landscape design wallhangings are really incredible — she has the ability to see flowers, trees, rocks, grass and more in the most interesting fabric. Using her background in high school education she is a super teacher. Pauline has worked for me since 1995.
Barry, my son-in-law, is continually busy with sewing machine repairs. Barry also does the book-keeping and office work. It is a challenge to keep up with all the machines but he works hard at it and gets them out quick as he can. Along with Natasha, Barry does buying of new stock. Barry has worked off and on since 1982 but for the last 20 years has worked full time at The Cloth Castle.
Michael, my other son-in-law, keeps all our home decorating fabrics in order. Michael also helps Barry order new stock. He is a very skilled artist and has attended design and art schools. Michael he is a well loved staff member with a lot of our interior design customers as he is very imaginative. He is very helpful and kind with his big smile. Michael loves movies and if you need help with your costumes he is your man. Michael has worked for me off and on for 15 years, the last 10 years full time.
Bryan, my grandson, runs our website as and loves to sew and quilt. Bryan spent many hours by his mother's side, (Bonnie my eldest daughter) as she sewed or taught sewing classes. His Aunt Michelle, (my second youngest daughter) taught him to quilt when he was eighteen and he was hooked! He has lots of knowledge with colour theory as he attended school for interior architectural design and it has become a great asset to our many quilt customers! Bryan is a kind and gentle giant and loves working at the store and loves helping anyway he can. I am glad Bryan wants to work at the family business as he is the forth generation of my family working here.
I'm so fortunate to have a loyal and dedicated staff. I can't say thank you enough for all their hard work.
-Sylvia Ratcliffe, Store Owner